Answer :
Final answer:
The best subject line for responding to a customer's request for a duplicate loyalty card is "Your duplicate loyalty card shipped" as it directly informs them of the action taken. It conveys an action while also maintaining a customer-centric focus. Other options either lack specificity or warmth.
Explanation:
Choosing the Best Subject Line for a Loyal Customer
When responding to a customer request for a duplicate loyalty card, it's crucial to choose a subject line that is direct and conveys appreciation for their loyalty. Here are some considerations for the options provided:
- Your duplicate loyalty card shipped. - This subject line is clear and informs the customer that their request has been fulfilled, which is effective.
- Thank you for your loyalty. - This line expresses gratitude but does not specify that the duplicate card has been sent, making it less informative.
- Regarding your loyalty card. - While this is more formal, it lacks the warmth of appreciation and does not convey action taken regarding the card.
- It shipped. - This is the most concise option but might come off as too abrupt or informal for customer communication.
Based on these evaluations, the best choice would be Your duplicate loyalty card shipped. as it directly informs the customer of the action taken while also implicitly affirming their loyalty.
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