Answer :
1. All of the above are non-verbal communication.
2. Communication is the task of imparting information.
3. Reports from the subordinates to the superiors take the form of upward communication.
4. The communication cycle, the process of re translation of signals into ideas is called encoding.
5. A gesture is an example of body language.
6. All, except (2) is not a component in the Communication Model.
7. All of the above are the common barriers that impede communication.
8. All of the above are the effective communication can be achieved.
9. The most important goal of business communication is receiver understanding.
10. The study of communication through touch is haptics.
11. All of the above information should be included in minutes.
12. An annual report is usually published once a year for shareholders as well as for employers is not true.
13. All, except (4) should be included in a resume.
14. The inside address should be written below the salutation
15. Salutation begins at left hand margin of the letter.
16. A memo is an example of downward communication.
17. Communication that takes place between employees with same status is referred to as horizontal communication.
18. Feedback is the final link in the chain of the communication process.
19. This type of communication takes place within a single person or the same person, usually for the purpose of clarifying ideas or analyzing a situation is referred to as interpersonal communication
20. Proxemics is the study of measurable distance between people as they interact.
21. Inarticulate communication is a form of communication that is meant to share information in a manner that conforms to laid down professional rules, processes and standards and without the use of the slang language or terms.
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Final answer:
Non-verbal communication includes facial expressions, appearance, and posture, contributing to over half of face-to-face interactions. Effective communication in businesses relies on a clear understanding of the audience, organized thoughts, and active feedback. The study of touch and spatial relationships in communication are termed haptics and proxemics, respectively.
Explanation:
Non-verbal communication consists of various forms such as facial expressions, appearance, and posture. These are crucial in conveying messages without the use of spoken or written language. In the context of an organization, effective communication is paramount, and it entails the use of both verbal and non-verbal cues. Approximately 55% of face-to-face communication is attributed to non-verbal elements like body language and tone.
Communication within companies can flow in different directions, and when it does so from subordinates to superiors, it is referred to as upward communication. On the other hand, communication directed at interpreting signals into ideas falls under decoding, a vital step in the communication cycle. Moreover, a gesture is a type of body language, expressing emotions or intentions without the need for words.
Several components are essential in the Communication Model, including the sender, encoding, and the receiver. When it comes to communication barriers, they can stem from interpersonal issues, language misunderstandings, cultural differences, or physical distance. For communication to be effective, it is crucial to know the audience, promote feedback, and organize thoughts clearly. In business, the main goal is to ensure the receiver understands the message, aiding in the development of good relationships and organizational goodwill.
The study of touch is known as haptics, which is significant in non-verbal communication. Official documentation, like meeting minutes or resumes, should include pertinent details like decisions made, work experience, and education, but typically exclude personal comments or letters of recommendation. Lastly, spatial relationships and the study thereof, called proxemics, play a significant role in communication dynamics, as do professional forms of sharing information, which avoid slang and adhere to professional standards.
