Answer :
Final Answer:
The SCOR (Supply-Chain Operations Reference) model is indeed a framework that outlines how organizations within a supply chain are interconnected and how they perform various supply chain functions. These functions include planning, sourcing, making, delivering, and returning products. b) Sourcing and Delivering
Explanation:
The SCOR (Supply-Chain Operations Reference) model is a comprehensive framework that delineates the interconnectedness of organizations within a supply chain and elucidates their roles and functions. At its core, the SCOR model identifies five primary processes: Plan, Source, Make, Deliver, and Return.
Among these, "Sourcing and Delivering" encapsulates critical activities essential for the seamless operation of the supply chain.
"Sourcing" refers to the process of procuring raw materials, components, or services necessary for the production or provision of goods and services within the supply chain.
It involves selecting suppliers, negotiating contracts, managing relationships, and ensuring the timely delivery of inputs to support manufacturing or service delivery processes. Effective sourcing strategies aim to optimize costs, minimize risks, and enhance supply chain resilience.
"Delivering," on the other hand, encompasses activities associated with the transportation, distribution, and fulfillment of finished products to customers or end-users. This involves coordinating logistics, managing inventory levels, selecting carriers or transportation modes, and ensuring timely and accurate delivery.
Delivery processes play a crucial role in customer satisfaction and retention, as they directly impact the overall customer experience and perception of the brand.
In essence, "Sourcing and Delivering" are integral components of supply chain management that directly contribute to the efficiency, reliability, and competitiveness of organizations.
By leveraging the SCOR model, businesses can evaluate and optimize these processes, identify areas for improvement, and align their operations with industry best practices to achieve strategic objectives such as cost reduction, lead time minimization, and enhanced customer service.
