Answer :
Final answer:
A certification agency should take immediate action to address a complaint suggesting imminent danger. For instance, workers can file a complaint with OSHA to ensure workplace safety and prompt inspection.
Explanation:
When addressing a complaint suggesting imminent danger, a certification agency should take immediate action to mitigate the potential risk. The specific time frame may vary depending on the context and industry, but generally, it is crucial for the agency to prioritize safety and act swiftly in the face of a possible imminent danger. For example, in the workplace, if there is uncertainty over a serious fire or extreme physical danger, workers or their representatives can file a complaint with OSHA, who has the authority to inspect the workplace promptly.
