Which of the following is NOT a feature of a patient portal?

1) Patients can contact their physician during off hours in emergency situations
2) Patients can access test results
3) Patients can request a refill on prescriptions
4) Patients can view their account and pay their bill online

Answer :

Final answer:

The feature that is NOT a feature of a patient portal is the ability for patients to contact their physician during off hours in emergency situations.

Explanation:

The feature that is NOT a feature of a patient portal is the ability for patients to contact their physician during off hours in emergency situations. Although patient portals provide convenient access to healthcare services and information, including access to test results, refill prescription requests, and viewing and paying bills online, they do not typically offer the capability for off-hour emergency communication with physicians.