Answer :
Starbucks values quality, ethical sourcing, customer connection, diversity and inclusion, and community involvement.
Starbucks values include:
1. Quality: Starbucks is committed to providing high-quality coffee, beverages, and food products to its customers. They prioritize sourcing the finest coffee beans from around the world and ensuring that their products are made with expertise and precision.
2. Ethical sourcing: Starbucks believes in conducting business ethically and responsibly. They work towards supporting and improving the lives of coffee farmers, ensuring fair prices and sustainable farming practices. They also prioritize environmental sustainability and aim to reduce their carbon footprint.
3. Customer connection: Starbucks aims to create a unique and personalized experience for its customers. They strive to make each interaction with a customer positive and meaningful, fostering a sense of connection and community.
4. Diversity and inclusion: Starbucks is committed to fostering an inclusive and diverse work environment. They value the uniqueness of every individual and aim to create opportunities for all.
5. Community involvement: Starbucks believes in being an active part of the communities they serve. They engage in initiatives that support local neighborhoods, promote education, and contribute to the well-being of the community.
Starbucks's culture can be described as:
Starbucks has a strong culture that focuses on providing a welcoming and comfortable environment for its customers. The atmosphere in Starbucks stores is designed to be cozy, with comfortable seating areas and background music that creates a relaxing ambiance. Starbucks employees, known as partners, are trained to provide exceptional customer service and to make each customer feel valued and appreciated.
The company also promotes a culture of continuous learning and development. Starbucks invests in the training and education of its partners, ensuring that they have the knowledge and skills to deliver a great customer experience. This emphasis on learning extends to their coffee expertise as well, with baristas being trained in the art of brewing and creating specialty coffee beverages.
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