Answer :
The Quality of Life Model or Uncertainty in Illness theory can be used to assess patients' perceptions of patient portals. These theories provide insight into patients' emotional and psychological experiences with their illness, which can inform how they interact with digital health tools. Additionally, focusing on patient-centered communication can enhance patient satisfaction and portal usability.
In the context of research assessing patients' perceptions about accessing the patient portal, a nursing theory that could be utilized is the Quality of Life Model or the Uncertainty in Illness theory. These theories help understand the emotional and psychological state of patients in relation to their illness and treatments. By applying these theories, nurses and clinicians can gauge how patients perceive the usability and helpfulness of patient portals, which are intended to improve patient engagement, education, and communication with their healthcare providers.
It is also valuable to consider that overall patient satisfaction can be improved through patient-centered communication. Therefore, incorporating strategies and trainings in patient-centered communication could also be instrumental in enhancing the effectiveness and receptivity of patient portals. Attention must be given to the specific information-seeking behaviors and potential barriers patients experience while using these digital platforms, to tailor the portal to be more user-oriented and beneficial.
