Answer :
Final answer:
The function of management discussed is controlling. The steps in the process of controlling include setting a goal, measuring performance, comparing performance with the goal, and taking corrective action. Controlling is closely related to planning as it helps ensure plans are executed as intended.
Explanation:
The function of management discussed in the case study is controlling. Controlling involves monitoring performance, comparing it with goals, and taking corrective action as needed. The steps in the process of controlling identified in the paragraph include:
- Setting a goal: Davis set a goal for Eddie to finish the dishwashing job in a shorter time.
- Measuring performance: Davis inspected the dishes more often to assess Eddie's performance.
- Comparing performance with the goal: Davis compared the time taken by Eddie to complete the job with the goal time.
- Taking corrective action: Davis offered incentives to motivate Eddie and encourage him to improve his performance.
The relationship between controlling and planning is that controlling helps to ensure that the plans are being executed as intended. It allows managers to assess whether the actual performance aligns with the planned performance and make adjustments if necessary.
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