High School

If a customer is returning merchandise with a split-tender receipt, should you always select the cash tender first?

Answer :

Final answer:

When processing a split-tender receipt for merchandise returns, the cash tender is usually selected as the first refund option, followed by the original payment method for the remaining amount.

Explanation:

In the case of a split-tender receipt, where a customer is returning merchandise, the cash tender is typically selected first. This means that the customer will receive a partial cash refund, and the remaining amount will be refunded through the original payment method. This approach is commonly followed to ensure that the customer receives immediate cash for the portion of the return. In a split-tender transaction, the customer originally paid with multiple forms of payment (e.g., cash, credit card, gift card), and the return involves refunding or crediting those various payment methods proportionally.