Answer :
Final answer:
There are four different costs of quality in cars: prevention costs, appraisal costs, internal failure costs, and external failure costs. Examples of each type of cost are provided.
Explanation:
Different Costs of Quality in Cars
The costs of quality in cars can be categorized into four types: prevention costs, appraisal costs, internal failure costs, and external failure costs.
- Prevention costs are incurred to prevent defects from occurring. Examples include quality planning, training programs, and preventive maintenance.
- Appraisal costs are incurred to evaluate and inspect products to ensure quality standards are met. Examples include quality inspections, testing, and quality audits.
- Internal failure costs are incurred as a result of defects discovered before the product is delivered to the customer. Examples include rework, scrap, and warranty costs.
- External failure costs are incurred when defects are discovered after the product is delivered to the customer. Examples include product recalls, customer complaints, and legal actions.
By understanding and managing these costs, car manufacturers can strive for higher quality and customer satisfaction while minimizing the overall cost of quality.
Learn more about Costs of quality in cars here:
https://brainly.com/question/34490980
#SPJ11
