High School

1. What is a Business Letter?
2. Mention modern communication methods.
3. What is an Enquiry Letter?
4. Give the meaning of a Circular.
5. List out the types of letters from Banker to customer.
6. What do you mean by Insurance Renewal Letter?
7. Outline a Report.
8. Classify the meaning of Minutes.
9. Give the meaning of Interview.
10. What do you mean by Digital Profile?

Answer any FIVE questions:

11. What are the essentials of an effective Business Letter?
12. Sketch the Layout of a Business Letter.
13. Draft a Specimen Complaint Letter in the approved format.
14. What is a Circular Letter? Discuss with examples.
15. What are the conditions under which an Insurance Company writes letters to the Policyholders?
16. Enumerate the different Types of Reports.
17. Write about the Techniques of Interviews.

Answer any THREE questions:

18. Explain the Barriers to Communication in detail.
19. Draft a specimen Collection Letter.
20. Explain the correspondences from customers to Bankers.
21. Describe the types of Company Secretarial Correspondences.
22. Write a letter applying for the post of System Analyst in a reputed IT Company along with the Resume.

Answer :

  1. What is a Business Letter?

    A Business letter is a formal document often used by companies or individuals to communicate professional information. It serves many purposes, such as making inquiries, complaints, requests, or providing information. Business letters follow a strict format and tone to ensure professionalism.

  2. Mention Modern Communication Methods.

    Modern communication methods include email, instant messaging apps, video conferencing, social media platforms, and collaborative software tools for virtual meetings and document sharing.

  3. What is an Enquiry Letter?

    An Enquiry letter is written to request information or clarification on a specific issue or product. It is generally sent to another business or organization to seek details on services, products, or other information.

  4. Give the Meaning of a Circular.

    A Circular is a document that is distributed to a large group of people. It is often used to disseminate important information or announcements within an organization or to external parties.

  5. List out the Types of Letters from Banker to Customer.

    Banker to customer letters can include account statements, loan approval letters, overdraft notices, credit card offers, and service change notifications.

  6. What do you mean by Insurance Renewal Letter?

    An Insurance Renewal Letter is a communication sent by an insurance company to a policyholder to inform them about the upcoming expiry of their insurance policy and the terms for its renewal.

  7. Outline a Report.

    A report is structured document that presents information and analysis on a topic. A typical outline might include:

    • Title Page
    • Executive Summary
    • Table of Contents
    • Introduction
    • Methodology
    • Findings/Discussion
    • Conclusions
    • Recommendations
    • References
  8. Classify the Meaning of Minutes.

    Minutes are the official written record of the proceedings of a meeting. They summarize discussions, decisions made, and action items assigned during the meeting.

  9. Give the Meaning of Interview.

    An interview is a structured conversation where one party asks questions, and the other provides answers. It is commonly used in job recruitment, media, and research to gather information.

  10. What do you mean by Digital Profile?

A digital profile is an online representation of an individual or business, often found on social media platforms, professional networks, and personal websites, that showcases their skills, achievements, and other relevant information.