Answer :
Final answer:
Walmart used benchmarking to attain an order-shipping accuracy of 99.9 percent, showcasing its dedication to operational efficiency and customer service.(option d)
Explanation:
The company that achieved an order-shipping accuracy of 99.9 percent through the use of benchmarking is Walmart. Benchmarking is a process in which companies measure the quality of their policies, products, programs, strategies, etc., and compare them with standard measurements, or similar measurements of their peers. The goal is to understand whether company standards meet, exceed, or fall short of industry standards and to help pinpoint areas of improvement.
Walmart's use of benchmarking to achieve such a high order-shipping accuracy rate is a testament to the company's commitment to operational excellence and customer satisfaction. The company has set a benchmarking standard that others in the retail and logistics industries might strive to achieve.
