Answer :
Final answer:
The 3) Return process in the SCOR Framework is associated with post-delivery customer support, handling activities such as returns, authorizations, and reverse logistics.
Explanation:
In the context of the SCOR (Supply Chain Operations Reference) Framework, the business management process that is associated with post-delivery customer support is Return. The SCOR Framework is a comprehensive model that addresses all phases of supply chain management and includes five main processes: Plan, Source, Make, Deliver, and Return. Out of the given options, the Return process specifically deals with activities related to post-delivery, such as handling returns, authorizations, and the reverse logistics that come with ensuring customer satisfaction after the product has been delivered.
