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------------------------------------------------ What is the term for a business philosophy and set of strategies, programs, and systems that focuses on identifying and building loyalty with a retailer's most valued customers?

A business philosophy and set of strategies, programs, and systems that focuses upon identifying and building loyalty with a retailer's most valued customers is called is Customer Relationship Management (CRM).

Customer Relationship Management (CRM) is a process that enables a business to maximize its customer base and increase customer satisfaction. Customer Relationship Management is a technique for tracking and managing a company's communication with current and potential customers. CRM is a tool that helps a company to collect customer data and track their interactions with the company.

CRM helps retailer to fulfill their customers' demands and preferences as they are in direct contact with the customers and can utilize this opportunity to establish innovation strategies and program.

With the data collected by CRM, businesses can develop strategies to improve customer satisfaction and increase customer loyalty. Therefore, the answer to this question is CRM or Customer Relationship Management.

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