Answer :
Answer:
High food safety standards is the most direct cause of customer loyalty
Explanation:
high food safety standards, Delicious food, Friendly staff, Good records are all direct causes of customer loyalty but the most direct cause of them all is the High food safety standards.
high safety standards entails a lot of details like cleanliness of the place of business, good cooking equipment, good and neat staffs, using the recommended food stuffs for preparing meals and also having good and friendly staff.
The customer as well cares about the good records of the place of business as an additional cause for customer loyalty.
Final answer:
Business reputation plays an integral role in fostering customer loyalty. A well-established reputation assures customers of the quality of products or services, contributing to repeat customers and new customers through referrals. Hence, quality and reputation are vital to maintain customer loyalty.
Explanation:
The most direct cause of customer loyalty is a strong business reputation. Companies aim to establish a reliable reputation to attract repeat customers and gain new ones through recommendations. This rationale is based on the fact that when a company is known to value its reputation, customers are less likely to worry about receiving poor-quality products or services.
For example, a well-established grocery store that is recognized for maintaining high standards can afford to charge a slightly higher price compared to a temporary stall at a local farmer's market. The farmer's market stall, despite potentially offering a lower price, is at a disadvantage since customers may not trust them as much due to the lack of an established reputation. Therefore, ensuring the quality of products or services and building a good reputation is key to fostering customer loyalty.
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