Answer :
Knowing what customers want and need is the most crucial and initial phase in the marketing process.
Marketing is the process of determining, creating, and delivering value in order to meet the needs of a target market for goods and services. Additionally, it could entail selecting a target market, deciding which traits or themes to stress in advertising, executing advertising campaigns, taking part in public events and trade exhibits, and developing products. The marketing is the responsibility of the seller, who is typically a manufacturer or merchant. It is one of the main components of commercial and business administration. Marketers can direct their products at customers or other companies. Regardless of the target audience, a variety of characteristics, such as the marketers' thinking, are critical to the ecosystem in which the product works. The way that marketers approach the marketing planning process depends on their market orientations.
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