Answer :
Final answer:
A key feature of patient portals that improves patient engagement is allowing patients to message healthcare providers securely. This secure messaging enhances communication and fosters a collaborative relationship between patients and their healthcare teams. Ultimately, it empowers patients to actively participate in their healthcare management.
Explanation:
Key Feature of Patient Portals
One of the most significant features of patient portals that enhances patient engagement is allowing patients to message healthcare providers securely. This function enables open communication between patients and their healthcare providers, fostering a more collaborative relationship. When patients can ask questions, seek advice, or clarify their treatment plans at their convenience, it not only improves their understanding of their health conditions but also encourages them to take a more active role in their healthcare.
Unlike other features like printing patient records or scheduling visits, secure messaging creates a direct line of communication, which is essential for effective patient engagement. For instance, if a patient has a question about medication side effects or needs reassurance about a diagnosis, they can quickly reach out to their provider without the delays associated with traditional communication methods.
Benefits of Secure Messaging
- Improved Access to Information: Patients can receive timely responses to their inquiries.
- Enhanced Trust: Regular communication helps build trust between patients and their providers.
- Increased Accountability: Patients feel more responsible for managing their health when they have easy access to their healthcare team.
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