Answer :
The information sent to customers at different loyalty stages varies based on their level of engagement and commitment.
What kind of information is communicated to customers at different stages of loyalty?
The information shared with customers should be tailored to their specific loyalty stages to enhance their overall experience and strengthen the customer-business relationship. At the initial stage, when customers are new or potential prospects, it's crucial to provide introductory information about the company's products, services, and value proposition. This helps create awareness and generate interest. As customers progress to the intermediate stage, personalized offers, exclusive discounts, and rewards can be shared to encourage repeat purchases and foster loyalty. Lastly, for customers in the advanced stage, providing VIP benefits, early access to new products, and invitations to exclusive events or programs can help maintain their loyalty and increase brand advocacy.
Learn more about stages of loyalty
brainly.com/question/28968013
#SPJ11
