Answer :
Final answer:
The ongoing survey measures customer satisfaction, customer loyalty, customer complaints, and customer feedback.
Explanation:
The ongoing survey measures customer satisfaction, customer loyalty, customer complaints, and customer feedback. Customer satisfaction measures how happy customers are with a product or service, customer loyalty measures how likely customers are to continue using a product or service, customer complaints measure any issues or problems customers may have encountered, and customer feedback collects opinions, suggestions, and experiences from customers.