Answer :
The answer is c (BPM) Business performance management is a metric for determining overall business progress toward goals .Organizations use business performance management (BPM) to evaluate the overall performance of their employees and organization
This cycle begins with the definition of strategic business objectives and translates into operational plans and objectives for individual departments within the organization. Business performance management provides managers, business owners, and management teams with valuable information about their customers and employees. Performance management is an opportunity to make necessary changes and adjustments to business functions. Management evaluates individual employees and entire departments to make the right decisions for the company. It is important to note that this method is not limited to analyzing the financial side of the company, it also considers employee and customer satisfaction.
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