Answer :
Final answer:
If people are reluctant to express their opinions, it is generally a good idea to use open-ended questions. These encourage detailed and honest responses as they allow respondents to answer in their own words.
Explanation:
In a situation where you believe people have an opinion but are hesitant to express it, the best type of questions to use are open-ended questions. Open-ended questions do not offer specific options for the responses, unlike Likert scale questions, multiple-choice, or dichotomous (yes/no) questions.
This gives the respondents the freedom to express their opinions in their own words, which can help encourage more honest and detailed responses. Additionally, these types of questions can provide more qualitative data, offering insights into the respondent's thoughts and feelings that may not be as easily obtained through other types of questions that offer set response options.
For example, instead of asking 'Do you like this product?', which may result in a simple 'yes' or 'no', you could ask 'What are your thoughts on this product?', encouraging the respondent to share more detailed thoughts and opinions.
Learn more about Open-Ended Questions here:
https://brainly.com/question/36273290
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