High School

If Mark wants to be more successful in relaying the changes to the team, he may want to focus on how he is delivering the message. Now, assume you are using the 7-S framework to help Mark. Which part of the framework would you stress to him as he is pondering his change management processes?

a) Style
b) Systems
c) Strategy
d) Skills
e) Staff

Answer :

Mark should stress on style'as he ponders his change management processes using the 7-S framework, hence the correct option is a) Style.

In the 7-S framework, developed by McKinsey & Company, 'Style' refers to the leadership style and culture within an organization. When implementing change management processes, the way leaders communicate and interact with their teams significantly impacts the success of the change initiative.

Mark should focus on his leadership style and communication approach to ensure that the message about the changes is effectively relayed to the team. By emphasizing 'Style,' Mark can ensure that his communication style aligns with the desired culture and encourages buy-in from the team, ultimately leading to a smoother transition and increased success in implementing changes. Thus, 'a) Style' is the crucial aspect of the 7-S framework that Mark should stress on in his change management processes.