Answer :
Final answer:
Customer loyalty is a valuable asset for businesses as it leads to repeat purchases, positive referrals, and increased revenue.
Explanation:
Customer loyalty is one of the most valuable assets a business can have. It refers to the tendency of customers to repeatedly choose a particular company's products or services over those of its competitors. Customer loyalty is crucial because it leads to repeat purchases, positive word-of-mouth referrals, and increased revenue.
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