Answer :
- The implementation of the patient portal feature can address some of the current issues by improving communication between patients and healthcare providers, providing patients with easy access to their medical information, and reducing the administrative burden on healthcare providers.
One of the main workflow considerations that will need to be made is ensuring that the patient portal is integrated with the electronic health record (EHR) system. This will allow healthcare providers to easily update patient information and communicate with patients through the portal. Additionally, healthcare providers will need to be trained on how to use the patient portal and how to effectively communicate with patients through it.
Another important consideration is ensuring that the patient portal is user-friendly and easy for patients to navigate. This may involve providing patients with tutorials or user guides on how to use the portal, and providing technical support for patients who have difficulty accessing or using the portal.
Overall, the implementation of the patient portal feature has the potential to improve communication and efficiency in the healthcare setting, but careful consideration must be given to workflow and usability issues in order to ensure that the portal is effective and beneficial for both patients and healthcare providers.
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